Cloud Call Center Software-as-a-Service (CCaaS)

From political organizations to Fortune 500 & start-ups, growing enterprises improve customer service & sales by engaging your most valuable asset with high-volume dialing & IVR platforms

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GravisApps is a provider of contact-center-as-a-service (CCaaS), software-as-a-service (SaaS), automated market research software, hosted advanced blended interactive voice response (IVR) and blended predictive dialer, big database management & processing toolbox, and third party verification (TPV) assets. In 2016 Niche Markets, an MCI company, acquired all of the software intellectual property and goodwill from Gravis Marketing and Predictive Concepts. In 2016, GravisApps’ solutions have supported over 200,000,000 calls, thousands of agents, and hundreds of clients. GravisApps is led by CEO, Anthony Marlowe, along with Chief Software Development Officer, Chad Miller.

CLOUD HOSTED ENHANCED IVR

Whether you are a start-up company administering your own system or an enterprise seeking the agilest managed services provider (MSP) GravisApps Enhanced Hosted Interactive Voice Response (IVR) can be your inbound press 1 for sales and/or your outbound market research weapon(s).

BLENDED PREDICTIVE DIALER

Need a deal on a Predictive Dialer? Try ours for free and see how your Inbound and Outbound call center performs vs. what you are using now. You can drive the native or web-based software yourself or simply have us manage it for you.

24/7/365 SUPPORT

Never be without a solution. We understand the uncontrollable does exist. Any time of day, our experts have your back, because commerce does not sleep, so neither should your #CCaaS team.

GRAVIS APPLICATIONS, SOFTWARE, TECHNOLOGY, & PLATFORMS

Designed by pollsters and telemarketers for maximizing effectiveness.

BLENDED VIRTUAL, LIVE PREDICTIVE DIALER

Our Virtually Hosted Predictive Dialer will triple the number of time your callers spend talking to voters or dramatically increase your list penetration rate. This is our flagship product. The system automates outbound dialing to landlines, connecting agents only to calls answered by live respondents, will absolutely smoke whatever system you are paying triple for per month. We are so confident in it, you can test drive it for free. Warning: Your agents will not want to go back.

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THIRD PARTY VERIFICATION (TPV) SAAS

Whether you are confirming a contribution or verification a change to a customer utility account pursuant to PUC guidelines, our automated TPVaaS system will not only save you money but will put you in control vs. waiting on an account manager from your existing supplier.

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ENHANCED VOICE BROADCAST, DIALING TECHNOLOGY

Why pay a huge amount of money for a firm to do your market research or polling when you can just do it yourself? Need to let all the parents know school is going to open late tomorrow and you only have 20 minutes left in the day to legally call? We have leveraged our technology for the biggest names in the business. PS. We verify your organization has permission to use these powerful features, so bad actors need not apply.

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OMNI-CHANNEL AUTOMATION & INTEGRATION

So your client’s need their leads sent over in real time and/or their data and reports automatically delivered at 2am every day? Or perhaps you need to affect a computer telephony integration (CTI) with you customer relationship management (CRM) database? We can do all of that too.

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ENHANCED, PATCH THROUGH SERVICES (IB & OB IVR)

Gravis Apps’ IVR technology helps reduce staffing costs by allowing calls to be made and/or handled automatically. Whether you need an enhanced national interactive voice response (IVR) system to route calls or you are making voice broadcasting robo calls gathering polling numbers for your local congressman our IVR is flexible and nimble to affect the solutions you and your clients need.

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MARKET RESEARCH & RAW POLLING SOFTWARE

Why pay a huge amount of money for a firm to do your market research or polling when you can just do it yourself? Need to let all the parents know school is going to open late tomorrow and you only have 20 minutes left in the day to legally call? We have leveraged our technology for the biggest names in the business. PS. We verify your organization has permission to use these powerful features, so bad actors need not apply.

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BIG DATABASE MANAGEMENT & PROCESSING SOFTWARE (DBAAS)

Our big database management and processing software will not only fix your simple day to day small data manipulation issues, it will also provide a solution to process GIGS of data from any source or format without the need of tools like SQL or the like.

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CONSUMER, BUSINESS, SPECIALITY, & VOTER LISTS

Some people need the white pages, and others need to know who has 2 BMW’s and recently converted to republican. Take this as an analogy that we are happy and very capable in assisting you with any of your data lead list needs.

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HOSTED IVR

IMPROVE CX & LOWER CTA

Interactive Voice Response (IVR) not only lowers your cost-to-acquire, our IVR improves the customer’s experience. Manage it your self or let us take care of it! Click below to try free & learn more

Small to Medium

(We hand you the keys)
$0/mo
  • SELF-SERVICE:

  • $0.033/min
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PREDICTIVE DIALER

REACH MORE, AT THE RIGHT TIME

Our Inbound & Outbound predictive dialer reaches a larger audience at just the right moment. Easily integrating with outdated technology, manage it your self or let us take care of it! Click below to try free & learn more

Small to Medium

(+ telephony usage)
$30/agent
  • SELF-SERVICE:

  • $0.033/min
TRY NOW

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